Annual customer satisfaction survey

Since 2007 we have been conducting an Annual Customer Satisfaction Survey. Using the valuable input we receive from our customers, we establish the principal objectives for each of our service areas.

Every year we set goals to increase customer satisfaction. The information we gather measures our high level relationships with customers and spotlights areas where we need to focus more attention.

The survey takes approximately 10 minutes to complete. Results will be made available to Legal Alliance Company managing staff to foster quality improvement and to provide a point of reference for areas where we may need to sharpen our focus. We also will share select data with our employees so that they, too, can benefit from customer insight and enhance services.

To contact Legal Alliance Company regarding our Annual Customer Satisfaction Survey, please send an e-mail to duginova@l-a.com.ua.